## System information

In DMS Administration >> Miscellaneous >> Support and System Information you can download support information that helps you to identify and fix problems.

### View System Support Information

1. Click Download Support Information.

This action downloads a collection of information on your KnowledgeTree installation.

Note: You may required to send this information to KnowledgeTree support staff to assist with your issue. Sanitize the information before sending it to us if you believe that distribution represents a security risk for your organization, or enquire about sending the information directly to the KnowledgeTree developer dealing with your issue.

### KnowledgeTree Issue Tracker

To report bugs, view known issues, or to find out whether fixes have already applied for your problem in a newer version of KnowledgeTree, click on the link to the KnowledgeTree Issue Tracker.