metis-desk/apps/server/src/tickets.integration.ts

import assert from "node:assert/strict";
import { randomUUID } from "node:crypto";

import { InventoryResponseSchema } from "@metis/assets/common";
import {
  CompanyResponseSchema,
  type TicketDTO,
  type TicketInput,
  TicketListSchema,
  TicketLookupsSchema,
  TicketResponseSchema,
} from "@metis/companies/common";
import { z } from "zod/v4";

type Request = (path: string, body?: unknown, origin?: string, token?: string) => Promise<Response>;
export async function verifyTickets(request: Request, companyId: string, otherId: string) {
  const path = `/tickets/${companyId}`;
  const key = randomUUID();
  const lookupsResponse = await request(`${path}/lookups`);
  assert.equal(lookupsResponse.status, 200);
  const lookups = TicketLookupsSchema.parse(await lookupsResponse.json());
  const list = TicketListSchema.parse(await (await request("/tickets")).json());
  const person = lookups.people.find((item) => item.active);
  const asset = lookups.assets.find((item) => item.active);
  const technician = list.technicians.find((item) => item.active);
  assert.ok(person && asset && technician);
  const values: TicketInput = {
    subject: "Ticket de prueba",
    description: "Correo no recibe mensajes",
    requesterId: person.id,
    assigneeId: technician.id,
    state: "open",
    priority: "normal",
    channel: "phone",
    affected: [
      { kind: "asset", targetId: asset.id },
      { kind: "person", targetId: person.id },
    ],
  };
  const body = { values, requestKey: key, expectedRevisionId: null };
  async function error(url: string, payload: unknown, status: number, code: string) {
    const response = await request(url, payload);
    assert.equal(response.status, status, await response.clone().text());
    assert.equal(z.object({ code: z.string() }).parse(await response.json()).code, code);
  }
  const createdResponse = await request(path, body);
  assert.equal(createdResponse.status, 201, await createdResponse.clone().text());
  const created = TicketResponseSchema.parse(await createdResponse.json()).ticket;
  assert.equal(created.id[14], "7");
  assert.match(created.reference, /^T-[0-9]{6,}$/);
  assert.equal(created.history.length, 1);
  assert.equal(created.requesterName, person.name);
  assert.equal(created.assigneeName, technician.name);
  const repeatedResponse = await request(path, body);
  assert.equal(repeatedResponse.status, 201);
  assert.equal(TicketResponseSchema.parse(await repeatedResponse.json()).ticket.id, created.id);
  await error(path, { ...body, values: { ...values, subject: "Otro" } }, 409, "REQUEST_KEY_REUSED");
  await error(`/tickets/${otherId}`, body, 409, "REQUEST_KEY_REUSED");
  const otherPerson = TicketLookupsSchema.parse(
    await (await request(`/tickets/${otherId}/lookups`)).json()
  ).people[0];
  if (otherPerson) {
    await error(
      path,
      { ...body, requestKey: randomUUID(), values: { ...values, requesterId: otherPerson.id } },
      409,
      "REQUESTER_UNAVAILABLE"
    );
  }
  await error(
    `/tickets/${otherId}/${created.id}/update`,
    { ...body, expectedRevisionId: created.history[0]?.id },
    404,
    "TICKET_NOT_FOUND"
  );
  await error(
    path,
    {
      ...body,
      requestKey: randomUUID(),
      values: { ...values, affected: [{ kind: "resource", targetId: asset.id }] },
    },
    409,
    "TARGET_UNAVAILABLE"
  );
  await error(
    path,
    { ...body, requestKey: randomUUID(), values: { ...values, assigneeId: randomUUID() } },
    409,
    "ASSIGNEE_UNAVAILABLE"
  );
  await error(path, { ...body, values: { ...values, subject: "" } }, 400, "INVALID_REQUEST");
  assert.equal((await request(path, body, "http://evil.example")).status, 403);
  assert.equal((await request(path, body, undefined, "invalid")).status, 403);
  assert.equal((await request("/tickets?unknown=1")).status, 400);
  async function update(ticket: TicketDTO, next: TicketInput) {
    const response = await request(`${path}/${ticket.id}/update`, {
      values: next,
      requestKey: randomUUID(),
      expectedRevisionId: ticket.history.at(-1)?.id,
    });
    assert.equal(response.status, 200, await response.clone().text());
    return TicketResponseSchema.parse(await response.json()).ticket;
  }
  const same = await update(created, values);
  assert.equal(same.history.length, 1);
  const updated = await update(same, { ...values, state: "in_progress", priority: "high" });
  assert.equal(updated.history.length, 2);
  assert.equal(updated.reference, created.reference);
  assert.equal(updated.history[0]?.values.state, "open");
  await error(
    `${path}/${created.id}/update`,
    { ...body, expectedRevisionId: created.history[0]?.id },
    409,
    "TICKET_CHANGED"
  );
  const concurrent = await Promise.all(
    ["resolved", "waiting"].map((state) =>
      request(`${path}/${created.id}/update`, {
        ...body,
        requestKey: randomUUID(),
        expectedRevisionId: updated.history.at(-1)?.id,
        values: { ...updated.values, state },
      })
    )
  );
  assert.deepEqual(concurrent.map((response) => response.status).sort(), [200, 409]);
  const other = await request(`/tickets/${otherId}`, {
    values: { ...values, requesterId: null, assigneeId: null, affected: [] },
    requestKey: randomUUID(),
    expectedRevisionId: null,
  });
  assert.equal(other.status, 201);
  const otherTicket = TicketResponseSchema.parse(await other.json()).ticket;
  assert.notEqual(otherTicket.reference, created.reference);
  const global = TicketListSchema.parse(await (await request("/tickets")).json());
  assert.ok(global.tickets.some((item) => item.id === created.id));
  assert.ok(global.tickets.some((item) => item.id === otherTicket.id));
  const scoped = TicketListSchema.parse(await (await request(path)).json());
  assert.ok(scoped.tickets.every((item) => item.companyId === companyId));
  const originalPerson = CompanyResponseSchema.parse(
    await (await request(`/companies/${companyId}`)).json()
  ).company.people.find((item) => item.id === person.id);
  assert.ok(originalPerson);
  const personValues = {
    name: originalPerson.name,
    position: originalPerson.position,
    email: originalPerson.email,
    phone: originalPerson.phone,
    active: originalPerson.active,
    isContact: originalPerson.isContact,
  };
  const disabledPerson = await request(`/companies/${companyId}/people/${person.id}/update`, {
    ...personValues,
    active: false,
  });
  assert.equal(disabledPerson.status, 200);
  CompanyResponseSchema.parse(await disabledPerson.json());
  const current = scoped.tickets.find((item) => item.id === created.id);
  assert.ok(current);
  const retained = await update(current, {
    ...current.values,
    description: "Referencia histórica retenida",
  });
  assert.equal(retained.values.requesterId, person.id);
  await error(path, { ...body, requestKey: randomUUID() }, 409, "REQUESTER_UNAVAILABLE");
  assert.equal(
    (await request(`/companies/${companyId}/people/${person.id}/update`, personValues)).status,
    200
  );
  const host = InventoryResponseSchema.parse(
    await (await request(`/assets/${companyId}`)).json()
  ).assets.find((item) => item.id === asset.id);
  assert.ok(host);
}